Privacy Policy

NeuroHERO Privacy

Your privacy matters.
Plain and practical.

🔒 Website forms · Enquiries & updates

NeuroHERO collects only the information you choose to provide when you submit a form on our website. This may include your name, email address, role, area of interest and any message or details you include.

We use this information to respond to your enquiry, provide relevant updates about NeuroHERO products, trials or ordering availability, and improve how we support families, educators, clinicians and other interested people.

We do not sell or rent your personal information.

✓We only collect information submitted through our website forms
✓We use your information to respond to your enquiry or provide relevant updates
✓We do not sell or rent your personal information
✓You can request access, correction or deletion of your information
✓Privacy enquiries can be submitted using the form below

"We collect what is needed to respond - and nothing more than we reasonably need."

Contact NeuroHERO Return to Home →

Information we may collect

When you submit a form, we may receive your name, email address, role, product interest and message.

You decide what extra details to share with us.

How we use it

We use submitted information to reply, provide product or trial updates, notify people when ordering opens, and improve NeuroHERO products and services.

We do not use your details for unrelated third-party marketing.

Third-party services

We use form-processing services, such as FormSubmit, to securely deliver website enquiries. These services may process submitted information so your message can reach us.

Policy Details

How we handle information
in practice.

Data storage & security

We take reasonable steps to protect submitted information. Enquiries may be stored in secure email systems or approved business tools used to manage responses and updates.

Your rights

You may ask to access, correct or delete personal information you have submitted to NeuroHERO. Please use the form below for privacy-related requests.

Children & families

NeuroHERO products are designed for families and young people, but website forms should be submitted by adults or with adult support where appropriate.

Updates

We may update this Privacy Policy as our website, products or processes change. The current version will be published on this page.

Form consent

By submitting a form, you agree that NeuroHERO can use the information you provide to respond to your enquiry or send relevant updates you have requested.

Privacy contact

For privacy questions, data access, correction or deletion requests, please use the contact form below and select the most relevant option.

Contact by Form

To reduce spam and protect the NeuroHERO inbox, we do not publish a direct email address on this page.

Please use the website form below for privacy enquiries, access requests, correction requests or deletion requests.

Open Privacy Enquiry Form

Privacy Contact

Ask a privacy question.

Use this form for privacy questions, data access requests, correction requests or deletion requests. Your enquiry will be sent through the website form system rather than exposing a direct email address.

Ask how your submitted information is used

Request access, correction or deletion

No spam - just a practical response

✓ Privacy enquiry ✓ Form protected

Start a privacy conversation

Tell us who you are and what privacy question you have. We will respond once we validate your customer account and assess your enquiry.

First Name *

Last Name *

Email Address *

I am a... *

What information does your privacy request relate to? *

Privacy enquiry details

* Required fields

Your message will be sent through our website form system.

🎉

You're in!

Thanks for your privacy question to NeuroHERO admin. We'll be in touch soon with a respose.

Your privacy matters.Plain and practical.